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Terms and Conditions

Terms and Conditions

The following apply to Canadian orders only. If you wish to purchase from outside Canada, please contact Durham Skies directly.

Billing

Your credit card will not be billed until your item(s) are ready to ship, either from Durham Skies, or from the manufacturer.

Should an item not be available from stock, we will contact you and provide our best estimate as the when the item may be available.

As back-orders do sometimes occur lengthy delays may be encountered as manufacturers replenish stock.

Durham Skies will endeavor to ship your order within three business days, however we can make no guarantees regarding shipping times or delays.   

 Taxes

Applicable taxes (GST or HST) will be charged on all items based on your province.

 Defective Items

Manufactures Warranties apply to new items. Please contact Durham Skies directly for assistance with a warranty claim, as some items may need to be returned to us and others may go to the manufacturer.

In some cases all or part of the return shipping costs may be the responsibility on the purchaser.

Please contact Durham Skies before purchasing if you have any concerns or questions regarding a specific item. We are here to help, and always pleased to do so.     

Shipping

Durham Skies will ship your items to you using a carrier of our choice. Some items may ship directly from the manufacturer via standard ground  carrier.

Canadian orders only.

 Returns

Telescopes (not Spotting scopes) of $500.00 to $1500.00 may be returned in “as new”, re-salable condition, with all packaging and contents undamaged within 30 days of purchase.

A re-Re-Stocking/Admin. Fe of 25% will be deducted from the return price. Shipping costs of returned telescopes ore the responsibility of the purchaser.

Sales of all other items are final.

 Terms and Conditions subject to change without notice.

Errors and omissions excluded.